Tom Thumb



 

This policy applies to Safeway Inc. and its affiliates and subsidiaries in the USA

 

Manufacturer and Store Coupons: 
1. We will redeem coupons only for the specific items included in our customer’s purchase transaction. The redemption value will be as stated on the coupon, unless that value yields a final price for such item less than zero; if application of the redemption value yields a price less than zero, the coupon will be redeemed only for the amount that yields a zero price (our customer cannot net a cash credit or payout from a coupon purchase).2. Paper coupons must be presented at the time of the purchase transaction. We will accept only coupons issued by Safeway or the manufacturer of the relevant product. We will not accept photocopies of coupons.3. Coupons are subject to advertised offer limitations and all other limitations and restrictions on the applicable coupon or product.

4. Coupons may not be applied against any free item received in any offer.

5. Coupons have no cash value.

6. Safeway will not accept manufacturer coupons (including, but not limited to, coupons issued through a Catalina or other in-store coupon dispenser) that display another retailer’s logo or name unless such coupon is for a specific item with the same product identifiers as the product included in our customer’s purchase transaction and is sold and available at the store.

7. We will not accept coupons unless they have an expiration date. Expired coupons will not be accepted.

8. We will not accept coupons that, in the determination of Safeway personnel, appear distorted or blurry or are altered in any way.

9. Sales taxes will be applied in accordance with the law of the applicable state, regardless of any coupon or other discount that may apply to the purchase transaction.

10. All applicable bottle and packaging deposits on the purchased and free items must be paid by the customer.

11. Safeway reserves the right to refuse any coupons at its discretion.

12. Purchase reward thresholds (if any) will be calculated based upon customer’s final price (after deducting Club Card savings and all other discounts and savings) before deductions for any manufacturer coupons. As an example (and not as an offer), if a $10 minimum purchase is required for a customer reward, a customer’s order at full retail would be $12, a Club Card discount of $1.75 applies, and a manufacturer’s coupon of $1 applies, the customer would be given credit for a $10.25 purchase, and would be eligible for the reward (assuming compliance with all other requirements) even though the customer’s cash payment would be only $9.25. The manufacturer’s coupon would not be deducted from the total for purposes of determining reward eligibility. Purchase reward thresholds (if any) will be calculated based upon customer’s final price (after deducting Club Card savings, and all other discounts)

13. References to a threshold purchase requirement will exclude purchases of: Beer, Wine, Spirits, Tobacco Products, Fuel, All Fluid Items in the Refrigerated Dairy Section (including Fluid Dairy and Dairy Substitutes), Prescription Items and Co-payments, Bus/Commuter Passes, Fishing/Hunting Licenses and Tags, Postage Stamps, Money Orders, Money Transfers, Ski Tickets, Amusement Park Tickets, Event Tickets, Lottery Tickets, Phone Cards, Gift Cards, and Gift Certificates; also excluded are: Bottle Deposits, Redemption Values, and Sales Taxes.

Internet Printed Coupons: 
14. We accept internet printed coupons. The same manufacturer and store coupon rules above apply to all internet printed coupons.
15. Internet printed coupons must be capable of scanning at checkout.

16. Internet printed coupons must have serial numbers and must follow an industry-standard format.

17. Manufacturer internet printed coupons must clearly indicate that they are a manufacturer coupon and must have a valid manufacture address on the printed coupon.

18. We will not accept “free product” internet printed manufacturer coupons.

Load to Card Club Coupons: 
19. Internet and digital coupons that have been electronically loaded to a Safeway Club Card are automatically redeemed at the time of purchase after the club card number has been entered. All other coupon policies above apply to electronic coupons that are loaded to a club card. Internet and digital coupons electronically loaded to a Safeway Club Card are not included in any operative “double coupon” or other increase in coupon value promotion. Coupons are not accepted on online shopping orders made on Safeway.com, except Internet and digital coupons that have been electronically loaded the ‘Safeway Club Card’ being used for that order.
Doubling of Coupons: 
20. Check with your local store regarding “double coupon” promotions where customers will receive double the manufacturer coupon face value off the regular or club card price up to the identified limit. Not all locations offer double coupon promotions and the terms of such promotions may differ by time and store. Limitations and restrictions for double coupon promotions may change at any time. Changes will be posted in store only. “Double coupon” promotions do not apply to any internet or digital coupons except for applicable internet printed manufacturer coupons. These explanations and restrictions on “double coupons” apply to any promotion that increases the value of a manufacturer coupon beyond its face value.
Coupon Stacking: 
21. Safeway does not allow a customer to redeem two or more manufacturer coupons against the same item in a single transaction 22. Coupon stacking policies for manufacturer coupons apply to paper and electronic coupons that have been loaded to a club card23. If a customer presents two coupons for the same item in a single transaction, Safeway will give the highest discount for that item, subject to the terms of the applicable offer and/or coupon.

Rainchecks: 
24. Rainchecks are for one time use only.25. Rainchecks expire ninety (90) days from the date issued and will be accepted at any Safeway store that has the specific item in stock.26. We reserve the right to limit Raincheck quantities based on product availability and advertised limits.

27. Rainchecks can be issued for up to six (6) items unless otherwise stated in the applicable advertisement.

28. Rainchecks will not be issued for Beer, Wine, Spirits, Tobacco Products, Fuel, All Fluid Items in the Refrigerated Dairy Section (including Fluid Dairy and Dairy Substitutes).

29. Rainchecks can be offered for store super coupon items unless otherwise specified on the coupon. Rainchecks will not be provided for items advertised as “clearance”, “while supplies last,” “limited quantities,” or other designation indicating a limited supply.

All coupon redemption terms are subject to our Coupon Acceptance Policy in effect at time of redemption.

We may change the terms of our Coupon Acceptance Policy at any time. Such changes may become effective without advance notice or advertisement. The current Coupon Acceptance Policy will be posted at the customer service area in each store. You are also advised to periodically check our website for any changes to the terms of our Coupon Acceptance Policy.

Revision Date: 01/20/2012

http://www.tomthumb.com/ShopStores/Justforu-CP-RL.page?

Tom Thumb/Safeway Discusses Their Coupon Policy

We are always looking for new ways to help you make the most of your budget. And store coupons are a part of that effort. Store coupons are marked with the word “coupon” right after the store name. To make it easier to save with store coupons, take a look at these common questions and answers.

What is a Super Coupon?
Super Coupons bring you even more value than regular store coupons. You can identify them by the term “Super Coupon” printed on the coupon itself, or directly above a series of coupons.

What does “Limit one item per coupon” mean?
This phrase means that the coupon price is valid for one product, within one shopping trip, and cannot be duplicated on that trip. For example, if a coupon offers an 18 oz. box of Cheerios for $1.99, and states “limit one item per coupon,” you can purchase just one box of Cheerios at that price on that shopping trip. At the register, just give the coupon to the checker, along with your Club Card, to receive the coupon price. If you have another copy of that same coupon, you can use it on your next shopping trip.

If you have several different coupons for several different items, you can use those coupons on the same shopping trip. However, you cannot use more than one coupon for the same item within one shopping trip.
What does “minimum $10 (or $20) purchase required” mean?
To use store coupons that include a minimum purchase requirement, you must spend a minimum dollar amount on that shopping trip. You will reach the minimum purchase amount based upon total purchases before your Club Card discount is applied. This total will include the coupon item’s regular price, not the discounted price. For example, the regular retail price of a box of Cheerios (before coupon and before Club Card discounts) will count toward the minimum purchase required in order to use the Cheerios coupon.

If you are using several store coupons in a shopping trip, you will only need to meet one minimum purchase requirement. For example, if you are using three coupons, and they each specify a minimum purchase requirement of $20, your minimum purchase requirement for the total shopping trip is $20, and not $60.
What does “selected varieties” mean?
Occasionally, store coupons can be used for additional flavors or varieties of products that are not specified on the coupon. For example, if a 2-liter bottle of Coke is shown on a coupon with a “selected varieties” message, Diet Coke will also be eligible for the coupon discount. If you have any questions regarding what “varieties” are eligible for the coupon price, please see a store customer service representative.

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{ 10 comments… read them below or add one }

1 Laurie March 28, 2010 at 4:31 pm

I had a coupon for $3.00 off a John Freieda shampoo or conditioner,
Tom Thumbs had marked down a few to half price making it $3.00. They refussed to take my coupon, they told me they would loss money. Has this happened to anyone? I have even been shopping at another store because they were so rude about it.

Any advice?

Reply

2 Dian March 28, 2010 at 4:53 pm

Laurie! Wow! Was it a cashier or the store manager? That is not right!
Call the manager or corporate. They WILL NOT lose money, they get paid the $3 by the manufacturer!
Wow, that was bad! I am sorry that happened to you. But, call the Stroe manager and/or corporate.
Dian

Reply

3 Laurie March 28, 2010 at 5:50 pm

Hi Dian,
Thanks for the reply. The cashier went to the manager and the manager was the one that said they would not take it. The week before that, I had one of the coupons to get a free re-useable bag for shopping and they would not take it. I kinda understood why they did not take that one because it had no value on it, but I was sure they should have taken the one for the shampoo. The store is really close to me, thats why I shop there, but Albertsons and Kroger are very nice about coupons.
I think I will call corporate.
L

Reply

4 Dian March 28, 2010 at 6:00 pm

Laurie,
Please do, I am so tired of Tom Thumb looking down their noses at coupon shoppers.
What store did you go to, like town and street, I would like to talk to that manager.
Thanks!
Dian

Reply

5 Dian March 28, 2010 at 6:17 pm

Ok, Darren, is the manager on duty. He was very apologetic. He wants you to call him and come back in, he wants to know who the cashier was so that he can re-train them. He said there are front-end managers and so forth and any one of them could have been the one she talked to, so he wants to right the situation and remedy the problem with mis-information in the store.
If you go back in I also spoke to him about the re-usable bag coupon, so you may want to take it back in as well.
Let me know!
Thanks !
Dian

Reply

6 Laurie March 28, 2010 at 6:01 pm

I live in Trophy Club, Tx.
The store is here in Trophy Club.
Laurie

Reply

7 Laurie March 28, 2010 at 6:23 pm

Dian,
Thanks so much for calling him. I am kinda new with the coupon stuff.
I will run up there.
Laurie

Reply

8 Dian March 28, 2010 at 6:24 pm

Laurie,
You are very welcome! I completely understand! He was extremely helpful.
Dian

Reply

9 Laurie March 28, 2010 at 8:04 pm

Dian,
Just got back. He was so nice and said that the cashiers just need to be re-trained. (Got my stuff)
Thanks Again
Laurie

Reply

10 Dian March 28, 2010 at 9:05 pm

Laurie,
No problem! So happy for you! Good, good, good!
Thanks!
Dian

Reply

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