Walgreens





As a customer-focused retailer, Walgreens encourages the use of coupons by our customers in our retail stores, in accordance with the following guidelines and as required by state and local laws. Note: this policy may change at any time without advance notice or advertisement. The coupon policy shall be made available upon request in store and online at Walgreens.com/CouponPolicy. Any coupon offer not covered in these guidelines shall be accepted at the discretion of Walgreens management.

General Guidelines

  1. All coupons are to be presented to the cashier at the time of checkout.
  2. Walgreens does not accept expired coupons. Coupons expire at 11:59 p.m. on the expiration date at the point of sale, whether in store or online.
  3. Walgreens will not accept fraudulent or counterfeit coupons as determined by Walgreens.
  4. Coupons and their face value cannot be exchanged for cash or gift cards.
  5. Competitor’s coupons shall not be accepted by Walgreens.
  6. The number of manufacturer coupons, including Register Rewards®/Savings Rewards manufacturer coupons, shall not exceed the number of items in the transaction. The total value of the coupons shall not exceed the value of the transaction. Sales tax must be paid, if required by state law.
  7. Walgreens will not accept coupons that exceed the selling price of an item and no cash back is ever provided in exchange for any coupons.
  8. Coupons that appear distorted, blurry or altered in any way shall not be accepted; all coupons must have a clear and scannable bar code.
  9. For offers when multiple items are purchased and additional items are free (buy 1 get 1 free; buy 2 get 1 free, etc.), the number of coupons applied to that offer cannot exceed the number of items required in the “buy” portion of the offer.
  10. Coupons may not be applied against any free item received in any offer (See 7 above).
  11. Paper coupons will be processed before digital coupons.
  12. Walgreens shall not accept coupons for items not carried in our stores.
  13. Walgreens reserves the right to limit quantities to customers and employees.
  14. Manufacturer coupons must include a valid redemption address.
  15. Coupons may be subject to advertised offer limitations and all other limitations and restrictions on the applicable coupon or product.
  16. Walgreens shall accept manufacturer coupons for items that are on sale.

The General Guidelines apply to the categories below and are to be referenced in addition to the specific coupon category guidelines.

Multiple Coupons

The guidelines below are to be followed in addition to the General Guidelines listed above.

  1. When purchasing a single item, Walgreens accepts one manufacturer coupon and applicable Walgreens coupon(s) for the purchase of a single item, unless prohibited by either coupon offer.
  2. When purchasing multiple items, Walgreens accepts multiple coupons for multiple qualifying items, as long as there is sufficient stock to satisfy other customers, unless a limit is specified on the coupon. Management reserves the right to limit the quantity of items purchased and/or prohibit the purchase of excessive quantities. An excessive quantity is any quantity above and beyond normal household usage.

Buy 1, Get 1 Free Coupons

The guidelines below are to be followed in addition to the General Guidelines listed above.

When items are featured in a Buy 1 Get 1 Free promotion, at least one product needs to be purchased. A maximum of one BOGO coupon is permitted per two qualifying items in a BOGO offer.

Internet Printed Coupons

The guidelines below are to be followed in addition to the General Guidelines listed above.

  1. Walgreens shall not accept “free product” internet printed coupons.

Register Rewards®/Savings Rewards coupons

The guidelines below are to be followed in addition to the General Guidelines listed above.

Earning Register Rewards®/Savings Rewards

  1. Register Rewards/Savings Rewards will only print for in-stock merchandise during the promotional period.
  2. Register Rewards/Savings Rewards can only be earned for eligible items. No substitutions are permitted.
  3. There is a limit of one Register Rewards/Savings Rewards coupon per offer per customer per transaction.
  4. Customers redeeming a Register Rewards/Savings Rewards against the same offer may not receive another Register Rewards/Savings Rewards coupon.

Redeeming Register Rewards®/Savings Rewards

Customers redeeming a Register Rewards/Savings Rewards against the same offer may not receive another Register Rewards/Savings Rewards coupon.

  1. The number of manufacturer coupons, including Register Rewards/Savings Rewards manufacturer coupons, shall not exceed the number of items in the transaction.
  2. Register Rewards/Savings Rewards shall be forfeited if the qualifying merchandise is returned.
  3. Register Rewards/Savings Rewards can be redeemed for eligible items only. Ineligible items include but are not limited to:
    • Alcoholic beverages
    • Dairy products
    • Gift cards/phone cards/prepaid reloadable cards
    • Health care services, including immunizations
    • Lottery tickets
    • Money orders/transfers
    • Postage stamps
    • Prescription Savings Club membership fee
    • Prescriptions
    • Special event/entertainment tickets or passes
    • Tobacco products
    • Transportation passes
    • Any items prohibited by law

Digital/Paperless Coupons

The guidelines below are to be followed in addition to the General Guidelines listed above.

  1. Only digital coupons, attached to your Walgreens Balance® Rewards account, shall be honored. Digital reproductions of offers shall not be accepted (such as using a mobile application to reproduce an image of an offer/coupon).

Total Store Offer/Coupons

The guidelines below are to be followed in addition to the General Guidelines listed above.

Total store offer/ coupons cannot be combined, i.e., 20% off your whole purchase (circular coupon), Seniors Day, Friends and Family, Veterans Day, employee discount, etc.

 

Walgreens Coupon Policy - updated 5/30/14




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{ 11 comments… read them below or add one }

1 Isabela April 16, 2010 at 7:21 pm

I went shopping at my local Walgreens today, and I had planned everything so that I would pay the minimum possible oop and pay for the rest using my RRs. However, I was told by the manager that I could not receive my RRs if I paid for the products using a previous RR. So, I had to pay for everything oop, and got out of there with RRs worth $30. Not what I had planned at all. Has this happened to anyone? Should I get in contact with costumer service?

~ Isabela

Reply

2 Dian April 16, 2010 at 9:35 pm

@Isabela: You won’t get new RR’s on a product if you use RR’s received from that product.
In other words, if you buy Suave and it has an RR, you can buy another Suave with that RR, BUT you won’t get another RR on that purchase. You would have to buy a Suave, get an RR, but something else and pay for it with the RR from the Suave, then you could buy another Suave and get another RR, unless specified that it is 1 per Card.
So, if you were using RR’s to buy the same thing that gave you the RR’s to begin with, then he was right. If you were buying different products with RR’s than what produced he RR’s he was wrong.
I frequently find the managers are wrong, but the ladies at the make up counters generally understand it all. Maybe that’s just in my area.
Customer service for Walgreen’s will normally get you a person who will take a message and have the manager from that store will call you back.
If you have any more questions, please ask me!
Thanks,
Dian

Reply

3 Isabela April 16, 2010 at 10:19 pm

Thank you very much, you answered my question. First time I went cuppon shopping at Walgreens and CVS. :-) The manager was right, then. I thought RRs were like “money” in that store and that you could get the deals either by paying with cash or with RRs. I was totally wrong, then. Do EBCs work this same way?

Thanks a lot,
Isabela

Reply

4 Dian April 16, 2010 at 10:44 pm

Isabela,
CVS and ECB’s are different, they don’t care if you use them to buy the same product again. No rules there on that. You can watch my videos on

How to shop at Walgreen’s: http://www.groceryshopforfree.com/dians-videos-2/5-things-you-should-know-before-shopping-at-walgreens/

and How to Shop At CVS: http://www.groceryshopforfree.com/dians-videos-2/how-to-shop-save-money-at-cvs/

they will help you understand a little better. I always want to be here to help, I some how missed your message, came in and answered it, had to run back out and got back only to realize I had not pressed enter! I was out ALL DAY unexpectedly, sorry I wasn’t here for you sooner. I should have gotten an email on my phone about your question, but I didn’t, sorry!

Feel free to ask m anything else you need!
Thanks
Dian

Reply

5 Isabela April 16, 2010 at 10:54 pm

Thank you so, so much! You don’t have to worry about anything because you are the most helpful person and the only one who replies as well. I am a fan and I always come back here to check the deals! :-)

I’m heading to your videos now.

Thanks,
Isabela

Reply

6 Casey July 30, 2010 at 4:24 pm

Can you explain the Mail In Rebates a little that they apply on some sales at Walgreens?
(How to use them, How they work)
It would be much appreciated.
Thanks

Reply

7 Kathy April 23, 2011 at 6:34 am

I have not used Walgreen’s coupons and the Register Rewards yet. Before I go to the store, I wanted to ask a few questions.

Will one Walgreens coupon cover multiple items? For example, if the limit is 2 items like soap, will one coupon get you the sale price on both items?

If I have the following items and coupons, do I have enough items to cover using 3 Register Rewards:
2 items using 1 Walgreens coupon
4 items using 1 Walgreens coupon
1 item with “instant savings” plus a manufacturer’s coupon
2 items with “instant savings” plus a manufacturer’s coupon
1 item with 1 Walgreens coupon
2 items with 1 Walgreens coupon
3 Register Rewards

Thanks,
Kathy

Reply

8 Dian April 23, 2011 at 9:03 am

The Walgreens coupons in the sales ads or in their booklets can be used more than once. For example if you have 2 Peeps candy and use a Walgreens coupon from the sales ad they will scan the 1 coupon 2 times. But, you have to have 1 manufacturers coupon for each individual item you purchase.
Also, Register Rewards – to the register – count like coupons, and at Walgreens you cannot have more coupons than items, so sometimes you need filler items.
Just make sure to count your items and your coupons. You can watch my video on Walgreens shopping to learn more: http://www.groceryshopforfree.com/dians-videos-2/5-things-you-should-know-before-shopping-at-walgreens/

Without actually seeing everything you have it looks like you are ok with the scenario above.
Hope that helps!
Dian

Reply

9 Karen May 5, 2011 at 1:29 am

Hi Dian, just want to say thank you for this website it has been of great help to me. I have recently started coupon shopping & would like to move on to shopping @ the drug stores. I do however have a question concerning Walgreens policy on coupons. If they advertise an item as bogo free & I have a coupon on $1/2. Will they accept that coupon? Or would I have to buy 2 bogo’s to use that coupon?

Reply

10 Dian May 5, 2011 at 8:49 am

Hi Karen,
Thank you fro the kind words.
With a Bogo FREE sale – you are buying one and the store is buying one.
You can’t use $1/2 on that because you can’t get money off of the one they bought because it’s FREE. So, if you use $1/2 – then you need to buy 2 and then you get 2 FREE!
Does that make sense?
Thanks!
Dian

Reply

11 Karen May 8, 2011 at 11:15 pm

Hi Dian,
Makes perfect sense….thanks so much for all the great info. you have on here & the quick response. I have recommended everyone I know to your site. Thanks again for all the time you have put into helping people like me.
Karen

Reply

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Grocery Shop for FREE is a coupon & deal blog where you can learn to shop for FREE using grocery coupons.  You can use our Coupon Database to find most available coupons, including printable coupons. You can start by using our many weekly store coupon match-ups including WalmartKroger, CVS, and Walgreens. You can also enter giveaways, learn about Coupon Fraud, and read or print store coupon policies. Whatever you are looking for you can find it here!  If you ever have any questions or need anything, please feel free to reach out and ask me!